Position Name: Customer Service Specialist
Location: San Diego CA
Department: Full-Time - Regular
Ferrellgas is looking for a Customer Service Specialist. In this position, you will use your 2-5 years of experience to seek creative solutions for our clients regarding product support, vital safety questions, account creation, and billing reconciliation. The Ferrellgas team needs you, and so do our Customers, so apply today!
Essential Functions:
  • Provides local customer service by setting up new customer accounts, assists walk-in customers, and handles customer complaints.
  • Enters updates and maintains customer orders and information in PeopleSoft system
  • Assists in delivery and service process by addressing and correct skipped orders, inaccurate directions and tank obstructions.
  • Supports customer growth and provides information to our customers and prospects on available programs and program enhancements.
  • 2-5 years of customer service experience with supporting customers over the phone
  • Basic math acumen
  • Experience working in a customer database
  • Inside sales experience preferred
 Ferrellgas is an Equal Opportunity Employer and does not make decisions based on an individual's race, religion, gender, national origin, age, veteran status, disability, or any other status or condition protected by applicable state or federal law, except where a bona fide occupational qualification applies.
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