Position Name: Customer Service Specialist
Location: Birmingham AL
Department: Part-Time - Regular
Ferrellgas is looking for a Part Time Customer Service Specialist.  In this position, you will use your 2-5 years of experience to seek creative solutions for our clients regarding product support, vital safety questions, account creation, and billing reconciliation. The Ferrellgas team needs you, and so do our Customers, so apply today!
Essential Functions:
  • Provides local customer service by setting up new customer accounts, assists walk-in customers, and handles customer complaints.
  • Enters updates and maintains customer orders and information in PeopleSoft system
  • Assists in delivery and service process by addressing and correct skipped orders, inaccurate directions and tank obstructions.
  • Supports customer growth and provides information to our customers and prospects on available programs and program enhancements.
  • 2-5 years of customer service experience with supporting customers over the phone
  • Basic math acumen
  • Experience working in a customer database
  • Inside sales experience preferred
 EEO Employer/Disability/Vet
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