| Position Name: | Collections Representative |
| Location: | Liberty MO Office |
| Department: | Full-Time - Regular |
| Description: | JOB FAIR – OPEN COLLECTIONS POSITIONS
Are you a collector looking for a great new career? Come work for Ferrellgas!
Job Summary:
Under general direction, this position is responsible for the collection of small to large accounts, and complex collections 61 days or more past due.
Essential Functions:
• Outbound Customer calls to collect past due accounts; arranges payment terms
• Enters information into database as appropriate |
| Requirement: | Experience:
• One plus years related experience working with a large number of accounts
• Dialer experience preferred
• Windows and PC literate
• Ability to type a minimum of 40 wpm
• Ability to handle multiple tasks while working in several systems
• Strong negotiation and excellent customer service skills
• Good interpersonal skills
• Basic problem solving skills
• Hours are Monday – Thursday 12:00 pm to 9:00 pm, Friday 8:00 – 5:00pm (one day off during the week); Saturday and Sunday hours vary
• Customer Service or Collections experience in a high volume call center |
| | Ferrellgas is an Equal Opportunity Employer and does not make decisions based on an individual's race, religion, gender, national origin, age, veteran status, disability, or any other status or condition protected by applicable state or federal law, except where a bona fide occupational qualification applies. |